Patient Transfer Center

One Call Solves All

One call to the Hartford Hospital Transfer Center. A nurse will initiate the transfer process and ask for the following information:

  • Referring hospital name and phone number
  • Referring physician name and number
  • Patient name, age, diagnosis, and type of specialty care or service equested.
  • Insurance, eligibility, and authorization for transfer. (Note: This verification is waived for all patients who meet EMTALA criteria)
Call: 860.972.1233

How it Works

  • A physician calls the Transfer Center expressing interest in transferring a patient to Hartford Hospital.
  • The nurse at the Hartford Hospital Patient Transfer Center locates the appropriate Hartford Hospital attending physician on call and facilitates a recorded conference call among the referring doctor, accepting doctor and a Transfer Center nurse to establish a clinical picture.
  • A final decision on acceptance is based on overall capacity, census, OR cases, trauma and other pending transfers.

Features of the Patient Transfer Center

  • Operates 24/7
  • Staffed by RNs
  • Coordinates transportation including by air
  • Simplifies the process for rapid and safe transfers
  • For service-related issues call 860.972.4672

Transfer Requests

  • Transfer of trauma patients and other patients with emergency medical conditions are facilitated 24 hours a day
  • Non-emergent transfers are managed on a case-by-case basis.
  • Coordination of Transportation
  • The Hartford Hospital Patient Transfer Center can help you arrange:
  • Air ambulance Specialty transport: IABP, LVAD, high-risk OB
  • Ground ambulance: BLS, ALS, CCT​​