Hudson Suites Frequently Asked Questions

Q: How and when do I pay for my room?
A: All rooms are reserved with a credit card. Unless advised, we will charge that credit card at the end of your stay. Cash or Check are also acceptable forms of payment. If you choose to pay by cash or check, please do so upon check-in at the Public Safety desk at 560 Hudson Street; a receipt can be provided per guest request. If you check out after office hours, your credit card will be charged the following day by our staff.

Q: I need to check out earlier or later than expected.
A: Please notify our office at 860-545-1111. If you can’t reach anyone, please leave us a message stating your name, room number, and new date of check out. If you are checking out and need to drop off your key after hours, you may leave it with security in our lobby.

Q: How much is parking?
A: Parking passes are available at the Cashiers office and Auxiliary store located on the first floor of Hartford Hospital. A weekly parking pass is $20. Without a parking pass, the total charge to park in the public parking garage is $8 per day.

Q: Does the Hudson Suites validate parking?
A: The Hudson Suites does not validate parking.

Q: Does the Hudson Suites offer wake up calls?
A: We apologize that the suites does not offer wake up calls to their guests. But each room is equipped with an alarm clock that their guests may use at their own convenience.

Q: Does the Hudson Suites provide professional medical attention?
A: The Hudson Suites does not provide professional medical care to its guests. If you have a medical emergency during your stay, please call 911 immediately.

Q: I’m having a problem with the heating or air conditioning in my room.
A: Please call the Hudson Suites office at 860-545-1111 or Security at 860-972-2219 report the problem.

Q: I need a plumber, electrician, or a maintenance person to fix something in my room.
A: Mechanical problems in your room can be reported to our office or security officer in our lobby after hours. We will contact the engineering department for you to have it looked at right away

Hudson Suites