Transfers and Referrals

One Call Solves All

One call to the Hartford Hospital Transfer Center. A nurse will initiate the transfer process and ask for the following information:

• Referring hospital name and phone number
• Referring physician name and number
• Patient name, age, diagnosis, and type of specialty care or service equested.
• Insurance, eligibility, and authorization for transfer. (Note: This verification is waived for all patients who meet EMTALA criteria)

Call: 860.972.1233

How it Works

• A physician calls the Transfer Center expressing interest in transferring a patient to Hartford Hospital.
• The nurse at the Hartford Hospital Patient Transfer Center locates the appropriate Hartford Hospital attending physician on call and facilitates a recorded conference call among the referring doctor, accepting doctor and a Transfer Center nurse to establish a clinical picture.
• A final decision on acceptance is based on overall capacity, census, OR cases, trauma and other pending transfers.

Features of the Patient Transfer Center

• Operates 24/7
• Staffed by RNs
• Coordinates transportation including by air
• Simplifies the process for rapid and safe transfers
• For service-related issues call 860.972.4672

Transfer Requests

• Transfer of trauma patients and other patients with emergency medical conditions are facilitated 24 hours a day
• Non-emergent transfers are managed on a case-by-case basis.
• Coordination of Transportation
• The Hartford Hospital Patient Transfer Center can help you arrange:
• Air ambulance Specialty transport: IABP, LVAD, high-risk OB
• Ground ambulance: BLS, ALS, CCT​​